GDPR Compliance

The EU General Data Protection Regulation (GDPR) is the most comprehensive change to EU data privacy law in decades. It will take effect from the 25th May 2018. The GroupHigh team is working hard to ensure our full compliance by this date.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. For EUR residents, the regulation aims to increase their control over their personal data. For businesses, the GDPR becomes a unifying regulation across the EU. Once the GDPR takes effect on the 25th of May, it will replace the 1995 Data Protection Directive.

Does this affect me?

The GDPR regulation applies to any EU residents’ data, regardless of where the processor or controller is located. This means that if you’re using GroupHigh from the US to reach out to other US influencer and content creators, the regulation doesn’t affect you. But if some of you need to work with influencers that are in the EU, you should pay attention to it.

In practice, most companies need to take the GDPR into consideration.

Data Processing Addendum

GroupHigh, LLC is in most cases a processor. As a data controller, under Article 28 of the GDPR, you need a a data processing addendum (DPA) signed with your processors. We’ve made this procedure simple and have the contract ready to be signed. Contact us at gdpr@grouphigh.com to get started.

How GroupHigh is complying with the GDPR

Even though the GDPR only applies to data from EU residents, we took the decision to apply broadly the requirement of the regulation. This means we don’t restrict any privacy related feature based on the geographical location of a data subject.

Here are some of the actions we’ve taken to ensure we’re compliant:

Security

We’re taking the security of the data we manage very seriously. Over the last few months, our architecture has been vastly upgraded: Our entire cluster is systematically behind a firewall. Double authentication is required for any connection.

Log retention

To improve, debug or prevent fraud on the service, we keep a variety of logs. We now make sure logs are destroyed at most 3 months after there collection date. We never use those logs of anything else than monitoring and debugging.

Data portability

The GDPR gives the right to any user to download any data that he provides to a service. This allows for easier migration to other services. We think this is a great idea and GroupHigh has always made it possible for user to download their data.

Systematic pseudonymisation of non-public data

Our applications heavily pseudonymise data to ensure the privacy of data subjects. Any attributes that doesn’t need to remain in it’s original form is truncated to remove any possibility to be linked back to a specific data subject.

Right of erasure

Because we deal with publicly available web data, information removed from a website are also removed from our database. But if a data subject wishes to speed up the removal of any in our index, we offer a simple an efficient way to claim influencer profiles. To claim your profile and request removal please email your Name, Twitter Profile, Instagram Profile, Blog Url and email address to request-removal@grouphigh.com

Any other questions?

Should you have any other question, we’re here to help: gdpr@grouphigh.com